A map of value capture paths
click the pins to explore
Building 0 to 1 AI products that create measurable impact.
I turn ambiguous enterprise problems into useful AI products - from early discovery and roadmap definition to adoption, governance, and value capture.
now mapping discovery, adoption, value capture
Experience ledger
LinkedIn profileThe Heineken Company
Global Senior Product Manager
Leads global AI product strategy, value capture, governance, and multi-market adoption across commerce, operations, customer service, and field execution.Monetary Authority of Singapore
GenAI Product Manager
Scaled enterprise GenAI capabilities through RAG, data pipelines, UX loops, A/B testing, phased rollout, and adoption measurement.Government Data Office, SNDGO
Senior Manager
Partnered with agencies on data governance, infrastructure, digital maturity, KPI design, and Whole-of-Government transformation programs.Accenture Singapore
Management Consultant, Strategy & Consulting
Led transformation work across process automation, reporting standardization, stakeholder engagement, and multi-region change adoption.Cognizant Technology Solution Singapore
Consulting Analyst
Built the foundation: requirements, process redesign, training rollout, data analysis, and banking transformation delivery.Selected impact
open resumeHeineken / Global Product
Enterprise GenAI Strategy
Leading global GenAI strategy across commerce, operations, call center, and field execution for OpCos across four regions.Advises senior stakeholders on AI prioritization, value capture, product governance, and responsible deployment across global teams.
MAS / GenAI Product
Agentic Product Scale-Up
Defined and executed the roadmap for an enterprise GenAI product, moving from task-based tooling toward an agentic framework.Scaled from MVP with 120 users to deployment planning for a 1,600+ staff organization, supporting 10+ use cases and 300+ users.
Government + Consulting
Data Transformation
Led data strategy, governance, and transformation initiatives across Whole-of-Government agencies and financial-services programs.Built roadmaps, KPIs, change programs, and operating models to improve digital maturity, reporting quality, and process automation.
Current obsession
The product problems I keep testing against real adoption.